When operating on demanding mine sites, having the right vacuum truck means more than just performance. Safety, reliability and ongoing support are equally important.
In this customer testimonial, Sait Ucal, Equipment and Plant Manager at KHG Contracting, shares why the company chose an STG Vacuum Truck to support its operations at the Karara Mine Site in Western Australia.
With a new mining contract requiring vacuum truck capabilities, KHG Contracting needed a solution that met its specific operational and safety requirements.
Sait discusses how STG worked closely with the team to accommodate custom requirements, manage last-minute changes and provide a well-organised truck handover and operator training.
In this video, discover why KHG Contracting chose STG:
- Mine-Spec Safety Features: Pop-up handrails, safety sensors and controlled operating speeds designed to support safer operation.
- Customised Vacuum Truck Solutions: Equipment tailored to meet specific mine site and operational requirements.
- Operator Training: Comprehensive training during handover to help operators understand the truck's systems and safety features.
- Responsive Customer Support: Clear communication throughout the purchasing, customisation and delivery process.
- After-Sales Service: Ongoing technical assistance, servicing and maintenance support to help minimise downtime.
For mining contractors, equipment reliability is critical. Sait also highlights the importance of choosing a manufacturer that provides dependable after-sales support when trucks require maintenance or repairs.
With support from Adam Powell, STG's National Sales & Product Manager – Vacuum Truck Division, KHG Contracting has access to technical expertise and assistance beyond the initial truck handover.
Whether you're looking for a mine-spec vacuum truck, hydro excavation truck or customised vacuum excavation solution, STG Global provides specialised equipment backed by Australia-wide service and support.
Looking for a Vacuum Truck for your mining operations? Contact STG Global to discuss your requirements.
About STG:
STG is Australia's top specialized truck manufacturer with over 30 years of experience. We provide a range of trucks, including water trucks, service trucks, vacuum trucks, and more, with rapid delivery and adaptable financing choices. Our mission is to deliver efficiency and expertise worldwide, ensuring every truck, part, and service serves a purpose.
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