Sales and Warranty

STG Sales & Warranty Terms

These are the terms and conditions applicable whenever STG Global Pty Ltd ACN 615 486 792 of 49 Motorway Circuit, Ormeau Queensland 4208. (STG Global Pty Ltd) sells and/or quotes for the sale or supply of goods.


All sales orders supply of goods and quotations by STG Global Pty Ltd are accepted subject to the following terms and conditions. The placing of an order with or the purchase of goods from STG Global Pty Ltd is deemed to be acceptance of such terms and conditions by the Customer.


In this Agreement except that the context otherwise requires.

Words denoting the singular include the plural and vice versa.
Words denoting individuals or persons included bodies corporate and trusts and vice versa.
Headings are for convenience only and shall not affect interpretation.
Words denoting any gender include all genders; and
Where any word or phrase is given a defined meaning in the Agreement any part of speech or other grammatical form in respect of such word or phrase has a corresponding meaning.


Payment by Customers to whom STG Global Pty Ltd has extended credit for goods delivered, is due no later than the agreed time offered by STG Global Pty Ltd at the time of their credit application (“the due date”). If the customer fails to make payment by the due date, all amounts owing by the Customer to STG Global Pty Ltd shall be due and payable and shall bear interest at the rate of 12% per annum calculated on and adjusted daily from the due date.


The within named customer irrevocably authorises STG Global Pty Ltd, its employees and agents to make such inquires as STG Global Pty Ltd deems necessary to investigate the credit worthiness of the Customer at any time including but not limited to the making of enquires of persons nominated as trade referees, the bankers of the Customer or any other credit providers (“the information sources”) and the Customer hereby authorises the information sources to disclose to STG Global Pty Ltd information concerning the Customer that is requested by STG Global Pty Ltd.


Quoted prices or any offer by STG Global Pty Ltd excludes.

Any Government or statutory charges, including but not limited to sales tax, stamp duty, any other duties, taxes or imports, insurance all of which shall be invoiced to and payable by the Customer.
Any registration costs of which shall be invoices and payable by the Customer.
Any modification of or changes to STG Global Pty Ltd standard method of packing or packaging details of which are available on request


All quotations or offers are valid for a period of thirty days from the day of such quotation or offer and will automatically lapse at the end of such period. If accepted within the validity period, the price quoted may be considered firm for the delivery time, subject to adjustment for exchange rate variation and increases in Government and statutory charges.


All prices included in price lists and quoted are inclusive of Goods and Services Tax (GST). GST at the rate specified by the Australian Government will be applied to all STG Global Pty Ltd products and services. The GST amount will appear as a separate line on the invoice.


All prices quoted or invoiced are ex-factory 49 Motorway circuit Ormeau 4208 (“the factory”). The goods are at the risk of the customer from their collection from the factory and STG Global Pty Ltd shall not bear any liability or responsibility for damage suffered by the goods after their dispatch from the factory. Any delivery date quoted is approximate only and STG Global Pty Ltd shall not be liable for any loss or damage whatsoever caused directly or indirectly by any delay or failure to deliver on any designated delivery date.


All goods quoted ex-stock are subject to availability and prior sale. STG Global Pty Ltd will notify the Customer as soon as it is practicable to do so if any order cannot be supplied.


The Customer shall hold possession of the goods purchased from STG Global Pty Ltd as its bailee only, until STG Global Pty Ltd receives full payment for all goods ordered by the Customer. Title and property in the goods shall not pass to the Customer until full payment for all goods ordered by the Customer is received by STG Global Pty Ltd and, in the case of payment by cheque, until it has been honoured. During such period of bailment, the Customer shall take reasonable care of the goods and shall maintain insurance of the goods for their full insurable value until STG Global Pty Ltd has received full payment for the goods.
The Customer shall maintain records of the goods which belong to STG Global Pty Ltd and identify them to STG Global Pty Ltd on demand.
If the Customer fails to make all payments when due or becomes subject to bankruptcy laws or enters into any scheme of arrangement with his or its creditors or enter into liquidation or suffers a receiver or manager or mortgagee in possession to be appointed for all or part of his or its assets. STG Global Pty Ltd shall have the right, without prejudice to any other of its lawful remedies to repossess the goods without prior notice and to enter any premises for the purpose of such repossession and/or to insist that the Customer pay all proceeds of sale, disposition or insurance of goods belonging to STG Global Pty Ltd into a separate trust bank account in the name of STG Global Pty Ltd


The Customer shall have no right to return any goods purchased from STG Global Pty Ltd unless there is specific written acceptance from STG Global Pty Ltd of a variation of this agreement to that effect. Such variation shall require that the Customer accepts.

That the Customer shall bear the cost of any freight related to the goods in question for both delivery and return
That STG Global Pty Ltd will not credit goods if they are not in an as new saleable condition
That STG Global Pty Ltd reserves the right to charge a handling fee of 10% of the price of the goods accepted for return
That goods specifically purchased, manufactured, machined or cut, to the customers specification are not returnable under any circumstances
That goods returned for credit will be subject to test and evaluation by the service section of STG Global Pty Ltd, with the amount of credit, if any, subject to STG Global Pty Ltd assessment and recommendation


No claim for defects in the goods sold or supplied by STG Global Pty Ltd will be recognised by STG Global Pty Ltd unless the Customer gives STG Global Pty Ltd written notice of the claim no later than seven (7) days from the date of delivery of the goods.


Cancellation of an order will be accepted only if received by STG Global Pty Ltd in writing prior to dispatch of goods. A cancellation fee amounting to 10% of the order value may be charged at STG Global Pty Ltd discretion on standard inventory goods. The cancellation of non-standard items, manufactured to special requirements, will not be accepted.


STG Global Pty Ltd warranty covers defects resulting from defective parts, materials or manufacturing, if such defects are identified and reported to STG Global Pty Ltd within 12 Months from the date of purchase.

STG Global Pty Ltd’s Warranty does not cover consumables or parts of limited regular functionality due to their natural wear and tear.

STG Global Pty Ltd warranty is a back to base warranty and STG Global Pty Ltd may as its absolute discretion provide the warranty work on the Customers Premises. Otherwise the machines in required to be transported back to base at the Customers Expense.

STG Global Pty Ltd requires the customer to provide service records on the machine every 250 hours from an Authorised STG Global Pty Ltd Service Repairer to ensure that the machine has been serviced and maintained.

The warranty on all STG Global Pty Ltd goods is as follows the Warranty does not apply to goods:

Not manufactured by STG Global Pty Ltd
Repaired or altered by persons other than STG Global Pty Ltd or its authorised representatives
Damaged by circumstances beyond STG Global Pty Ltd control
Damage resulting from incorrect use
Subject to other than normal use or service; or Worn by fair wear tear
The Warranty obligations of STG Global Pty Ltd, with respect to goods supplied but not manufactured by it, shall on all respects conform and be limited to the warranty extended to STG Global Pty Ltd by its supplier.
Hydraulics shall be subject to a 6-month warranty period irrelevant of warranty period
In respect of certain goods and services, provision of the Trade Practices Act (Commonwealth) 1974 and other applicable statutes may imply warranties or impose liabilities on STG Global Pty Ltd in favour of the Customer which are not and cannot be excluded. The provisions of this Clause must be read and construed subject to any such statutory provisions.
Subject to this Clause, STG Global Pty Ltd accepts no responsibility or liability for the loss of the use of goods, loss of item, inconvenience or any other loss or damage, direct or consequential or otherwise arising out of or related in any way to a defect in material or workmanship of the goods or attributable to any conduct, negligence, fault or default act or omission of or by STG Global Pty Ltd or any of its employees, servants or agents.


In the event that any term herein is breached by the Customer or any condition herein is not met by the Customer, STG Global Pty Ltd may in its absolute discretion, refuse to supply to the customer and STG Global Pty Ltd shall not be liable to the Customer for any loss or damage the Customer may sustain as a result of such refusal. The costs of collection of money due and payable by the Customer to STG Global Pty Ltd for the purpose of the collection of monies due to STG Global Pty Ltd from the Customer shall be payable by the Customer.


STG Global Pty Ltd shall not be liable for delay in delivery nor for any failure to perform to any contract quoted or for loss or damage to goods sold by STG Global Pty Ltd to the Customer directly or indirectly caused by Force Majeure, which terms shall include acts of God, fire, theft, riot war, embargo, strike, shortage of labour, delays in delivery of material by sub-suppliers, prohibition of export or import, or any other happening matter or thing beyond the control of STG Global Pty Ltd. STG Global Pty Ltd agrees to effect, and the Customer agrees to accept, delivery whenever such causes of delay have been remedied.


STG Global Pty Ltd, reserves the right to redesign and to incorporate new features and to make changes to its goods and to supply goods ordered hereunder as are of current design and standard at time of delivery. All drawings and descriptions supplied shall remain the property of STG Global Pty Ltd and may not be copied, reproduced, passed onto or in any other way communicated to a third party without the permission of STG Global Pty Ltd.


In the event there is more than one Customer their responsibilities here-under shall be joint and several.


No Waiver by either party of any default in the strict and literal performance of or compliance with any of the provisions conditions or requirements herein on the part of the other party to be observed and performed shall be deemed to be waiver of strict and literal performance of and compliance with any other provision condition or requirement herein nor to be a waiver of or in any manner release the other party from strict compliance with any provision condition or requirement in the future nor shall any delay or omission of the other party to exercise any rights hereunder in any manner impair the exercise of any such rights accruing to it thereafter.


Should any provision of this Agreement be held by a Court to be unlawful invalid unenforceable or in conflict with any rule of law statute ordinance or regulation the validity and enforceability of the remaining provisions shall not be thereby affected.


Any agreement or contract pursuant to this contract shall be deemed to have been made in Queensland and shall be governed by the laws of Queensland.


This agreement constitutes the entire Agreement between the Customer and STG Global Pty Ltd and may only be varied by written agreement between the parties.

For any other queries please contact us on 1300 998 784.

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