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**STG Global Pty Ltd Sales & Warranty Terms**

**General**

These terms and conditions apply whenever STG Global Pty Ltd ACN 615 486 792 of 49 Motorway Circuit, Ormeau, Queensland 4208 (“STG Global Pty Ltd”) sells and/or quotes for the sale or supply of goods. The placement of an order or the purchase of goods from STG Global Pty Ltd constitutes acceptance of these terms and conditions by the Customer.

**Interpretation**

In this Agreement, except where the context otherwise requires:

– Words denoting the singular include the plural and vice versa.

– Words denoting individuals or persons include bodies corporate and trusts, and vice versa.

– Headings are for convenience only and do not affect interpretation.

– Words denoting any gender include all genders.

– Defined meanings apply correspondingly to different grammatical forms.

**Payment Terms**

Payment is due no later than the agreed time at the time of credit application. Failure to pay by the due date will result in all amounts owing bearing interest at 12% per annum from the due date.

**Credit Reporting**

The Customer authorizes STG Global Pty Ltd to make inquiries to investigate the Customer’s creditworthiness, including inquiries with trade referees, bankers, or other credit providers.

**Prices**

Quoted prices exclude government or statutory charges, registration costs, and any modifications to standard packaging, all of which are payable by the Customer.

**Validity of Quotations**

Quotations are valid for 30 days from the date of issue. Prices may be adjusted for exchange rate variations and increases in government charges.

**Goods and Services Tax (GST)**

All prices are inclusive of GST, which will be itemized separately on the invoice.

**Delivery**

Goods are at the Customer’s risk from collection at the factory. STG Global Pty Ltd is not liable for any loss or damage after dispatch. Delivery dates are approximate.

**Ex-Stock Items**

Ex-stock goods are subject to prior sale. STG Global Pty Ltd will notify the Customer of any availability issues as soon as practicable.

**Passing of Property**

Title to the goods remains with STG Global Pty Ltd until full payment is received. The Customer holds the goods as bailee until then.

**Returns**

Returns are only accepted with specific written acceptance from STG Global Pty Ltd, subject to conditions including a potential handling fee and non-returnability of custom items.

**Claim for Defects**

Claims for defects must be made in writing within seven days of delivery.

**Cancellation**

Cancellation is subject to a fee or not accepted for custom items.

**Warranty**

The warranty covers defects from faulty parts, materials, or manufacturing for 12 months from purchase, with specific limitations and exclusions. **Warranty Service Location:** All warranty repairs must be performed at an STG Global Pty Ltd authorized facility. Customers are responsible for transportation costs to and from the facility. **Australian Consumer Law Compliance:** This warranty does not exclude, restrict, or modify any statutory consumer rights under the Australian Consumer Law. **Limitation of Liability:** STG Global Pty Ltd’s liability under this warranty is limited to repair or replacement of defective parts. It does not cover any indirect or consequential losses, including downtime costs, loss of income, or business losses. **Dispute Resolution:** A detailed process for dispute resolution is outlined for handling claims efficiently, including mediation or arbitration before litigation.

**Default of Customer**

STG Global Pty Ltd may refuse supply for breach of terms, with the Customer responsible for collection costs.

**Force Majeure**

STG Global Pty Ltd is not liable for delays or failures caused by events beyond its control.

**Specifications and Changes**

STG Global Pty Ltd reserves the right to modify designs and incorporate new features.

**Joint and Several Responsibility**

Responsibilities are joint and several where there is more than one Customer.

**No Waiver**

Failure to enforce any provision does not waive that or any other provision.

**Severability**

If any provision is unlawful or unenforceable, the remainder of the Agreement remains in effect.

**Applicable Law**

The Agreement is governed by the laws of Queensland.

**Entire Agreement**

This Agreement is the complete agreement between STG Global Pty Ltd and the Customer and can only be varied in writing.

For further queries, please contact us at 1300 998 784.

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